13 May 2022
Your privacy is of great importance to HARMLESS AGENCY. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain everything we do with information we learn about you at www.harmlessagency.com.
If you have any questions, or want to know exactly what we track about you, please contact HARMLESS AGENCY.
Statistics and profiling
We keep statistics about the use of our service With these statistics, we improve our service to show only relevant information, for example. We may combine your personal data to find out more about you. Of course, we will respect your privacy at all times. If you do not want this, you can always notify us. For this we use your billing address, e-mail address, gender, ip-address, phone number and naw-data. We do this based on your consent. We keep this information in our CRM (Customer relationship management). If you do not want this, you can always notify us.
Contact form and Newsletter
With the contact form you can ask us questions or make requests. For this we use your email. We do this based on your consent. We keep this information until we are sure you are satisfied with our response.
Certain parts of our service require you to register first. You must provide information about yourself and choose a user name. With that, we create an account, which you can log into with that username and a password of your choosing. For this we use your ip-address, phone number, billing address, naw-data, e-mail address and gender. We have a legitimate interest in doing this. We keep this information until you cancel the account.
We keep this information so you don’t have to fill it out over and over again and so we can more easily contact you when needed with the service. You can edit information through your account whenever you want.
Provision to third parties
We work with certain companies, who may receive your personal information listed above from us.
We would like to send you advertising about offers and new products or services. We do this by email, through social media, by phone.
You can object to this advertising at any time. You can contact us or block us. You can indicate this when you receive a call.
Sometimes it is necessary for our service www.harmlessagency.com to find out where you are. We then ask separately if we are allowed to know this and only if you then give permission will we receive this information. For this service, we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google Maps) do with it. So always read their privacy statements as well.
Our service displays ads. We see if people like them, and use that information to provide only fun or interesting ads and offers in the future.
Disclosure to other companies or institutions.
With the exception of the partners mentioned above, we do not under any circumstances give your personal data to other companies or institutions, except if we are required to do so by law (for example, if the police require it (e.g., in case of suspected crime) ).
We use Google Analytics to track how visitors use our service. We have a processing agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize IP addresses.
Security of personal data is very important to us. We ensure that your data is well secured with us. We constantly adjust the security and pay close attention to what can go wrong.
Changes to this privacy statement
When our service changes, we must of course also adjust the privacy statement. So always note the date above and check regularly for new versions. We will do our best to announce changes separately as well.
Inspection, modification and deletion of your data
If you have questions or want to know what personal data we have about you, you can always contact us. Please see the contact details below.
You have the following rights:
to get an explanation of what personal data we have and what we do with it to see the exact personal data we have to have errors corrected, to have outdated personal data removed, to withdraw consent, to object to a certain use.
Please make sure that you always clearly state who you are, so that we can be sure we are not modifying or deleting data belonging to the wrong person.
Filing a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called: Harm de Kluijver.
2841 LZ, Moordrecht
E: [email protected]